At Long’s Air Conditioning, Inc., we live by the mantra that comfort, quality, and safety are integral to our service proposition. As one of our dedicated HVAC technicians, my day revolves around actualizing these values, ensuring each customer can live and work in a comfortable environment no matter the season.
Beginning the Day
My day usually kicks off with a visit to the company’s inventory department. Here, I check and restock my HVAC repair tools to ensure I am well-equipped to resolve any air conditioning issues our clients may have. Once my toolbox is refilled, I catch an update from the customer service team about the tasks lined up for the day, and the locations I am to visit.
HVAC Repair Tasks
As a licensed HVAC repair company, a significant share of my chores involves the assessment, repair, and maintenance of all sorts of air conditioning systems. This could mean anything from a routine service of an old air conditioner to an extensive repair job on commercial HVAC equipment. No two jobs are ever the same, and that’s part of what makes this work so engaging.
Connecting with the Customers
One of my favorite parts of the job is the opportunity to engage with our customers. We are not just about fixing AC units. We are here to inform and educate our clients about the proper care and maintenance of their air conditioning systems. Customers often ask, “Is there reliable AC repair near me?” and we proudly answer, “Yes. We are here for you.”
End of the Day
As the day approaches its end, I return to the office to update our records and pass on all customer feedback to our customer service team. This helps improve our services and offerings continually.
In conclusion, a day in the life of an employee at Long’s Air Conditioning, Inc. is a rewarding mix of technical work, problem-solving, and customer interaction. It’s a role that’s as fulfilling as any other, and a career I’m proud to hold.